VenturEnglish Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store and protect your data?
  • What are your data protection rights?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

You directly provide VenturEnglish with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Engage in courses through our learning management system

VenturEnglish may also receive your data indirectly from the following sources:

  • Credit reporting agencies and credit companies

How do we collect your data?

VenturEnglish collects data in the following ways:

  • Information you give us.  In order for you to use our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who would like to comment on our blog to provide a username. Those who purchase Services from us are asked to provide additional information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site. In no event will we ever request sensitive personal data (e.g. health information, religious preferences, etc.) from you, and we expressly request that you not provide any such sensitive personal data to us.
  • Web server logs.   As is true of most websites, we gather certain information automatically through your use of the Site. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.How do we collect your data?
  • Data from Cookies.   Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org. We and our partners use cookies and similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level. Ads appearing on our Site may be delivered to you by advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers our use of cookies and does not cover the use of cookies by any advertisers. However, data tracking files used by us may also be used by these advertisers and, when combined with other information held by them, be used to identify you personally. 

How will we use your data?

VenturEnglish collects your data for the following purposes:

  • to allow you to use and interact with the Site;
  • to provide the Services to you as our customer;
  • to inform our continued development of the Site and the Services;
  • to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us;
  • to send marketing communications related to the services we provide;
  • To keep track of your progress in the courses and training sessions.
  • as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes; or
  • as specifically authorized by you in writing.

We do not disclose your data to 3rd parties except as follows:

  • when we believe disclosure is reasonably required to comply with any law or legal request;
  • to enforce our legal and contractual rights, or to protect the rights and safety of others;
  • to third parties who help us provide any part of the Site or the Services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose; or
  • as part of a sale of our assets or a merger of our company.

How do we store and protect your data?

  • We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the personal data we collect. However, we cannot guarantee that personal data we collect will never be disclosed in a manner inconsistent with this Privacy Policy. We carefully follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received.

What are your data protection rights?

  • Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under our control. If you would like to change information that we maintain about you, you may log into your account and change it or submit a support request for any information to which you don’t have access or the ability to change yourself. Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services. You may also request that we update or correct your personal data by writing us at: VenturEnglish, 5-606 Fujinoki Danchi, 1201 Fujisatocho-cho, Meitou-ku, Nagoya Aichi 465-0036, Japan, or by sending an email to legal@venturenglish.com. We will respond to your request within a reasonable timeframe.You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails. Alternatively, you may contact us as described herein. If you are our customer, you may not be able to opt out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of your account. We may keep your personal data for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.VenturEnglish securely stores your data. Cookies

Privacy policies of other websites

The VenturEnglish website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

VenturEnglish keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 March 2020.

How to contact us

email: info@venturenglish.com, phone +81 50-5534-0292 (Japan)

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